Tuesday, July 12, 2016

Liquid Telecom,Noc Engineer Jobs in Rwanda

About the Company
Liquid Telecom is an established wholesale and enterprise connectivity operator in Africa; which has built strong re
putation in the east and southern Africa region as a high – quality, value for money wholesale fibre network operator. Liquid Telecom is literally a groundbreaking company, which is laying fibre all over Africa, building the largest independent fibre network on the continent, crossing borders where no fixed network existed before.
Liquid Telecom is a fast paced and stimulating environment to work in and we offer great career paths for motivated and skilled individuals with the right attitude. If you think you have got the skills and experience to work in one of the fastest growing markets where constant change, technology innovation and rapid growth targets are the norm then, we’d love to hear from you.
Liquid Telecom Rwanda wishes to encourage all qualified, capable and interested candidates to apply for the following positions:
Noc Engineer
  1. Job purpose
The Function purpose is to provide
  • The first level technical and administrative support to Live Networks of Liquid Telecoms Rwanda;
  • The underlying local & international infrastructure and its supported technologies
  • Insurance of optimal availability of clients services up to 99.9%.
  • The main objective is to expeditiously identify, handle and resolve all Network outages and anomalies within the SLA.s.
  1. Key duties and responsibilities: the key responsibilities consist mainly of:
  • Network Monitoring proactively
  • Fault Troubleshooting and Management
  • Escalations Management
  • Network Grooming
  • Reporting
  • Training
  1. Education and Qualifications
  • Degree in Electrical or Telecommunications engineering or its equivalent.
  • Advanced Knowledge in  analogue and Digital systems ( Switching and Transmission
  • Equipment training on any Digital Switching System or/ and Digital Transmission systems.
  • Knowledge in Signalling Protocols.
  • Understanding of IP networks and technology.
  • Computer skills and ability to operate the Microsoft office applications.
  • Basic understanding of the telecommunications environment. Appreciation of, CDMA, SDH, DWDM & MPLS, Voice and Data technologies.
  • Enthusiasm and ability to demonstrate quick-thinking.
  • Strong interpersonal and communication skills.
  • Ability to coordinate multiple tasks efficiently.
  • Willingness to work with minimum supervision, innovative and creative individual.
  • Available to perform either day-time or night duties when required.
  • Daily interaction with fellow NOC engineers, Senior NOC engineers, Team Leader, Liquid Telecoms NOCs,  2nd Line Engineers,  CC services, Field Operations Engineers, Planning & Implementation Engineers and Project Managers
  • Interaction with Account Managers, Legal and Site Acquisition Officer on issues requiring their attention.
  • Interaction with the Stores in requesting for Spares and recovered switches for re-deployment.
  • Escalations to Team Leader, Senior NOC engineers and 2nd Line Engineers as required.
  • Excellent fault resolution coordination with Field Operations & Support teams (Fiber Maintenance, Systems Maintenance and Contractors) related notifications every 30 min.
  • Up-to-date and reliable representation of Network on NMS all the time.
  1. Experience
At least 2 years’ experience working in similar environment.
Candidates interested to the above positions are required to send their application letters, photocopies of degrees together with CV to the reception of Liquid Telecom Rwanda Office at Kiyovu, KN 67, st 3 no later than 20th July 2016 at 4:30pm.
Applications submitted after the deadline will not be considered. Only shortlisted candidates will be contacted.
Done at Kigali, 11th July 2016
The Management of Liquid Telecom Rwanda

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