Monday, August 8, 2016

One Acre Fund,IT Support Officer Jobs in Rwanda



Job Description–  IT Support Officer
Mbere na mbere abahinzi
Industry:        Nonprofit/Agriculture
Function:        Technology
Employer:      One Acre Fund

Job Location: Rubengera,Karongi
Deadline:            21st August 2016
Commitment: Long Term Career Position
Who We Are
One Acre Fund is a rapidly growing NGO in Kenya, Rwanda, Burundi, Malawi, Uganda and Tanzania that is innovating a new way of helping farm families to achieve their full potential. Instead of giving handouts, One Acre invests in farmers to generate a permanent gain in income. Our program is proven impactful – every year, we weigh thousands of harvests and measure more than 100% average gain in farm income per acre. In nine years we have grown to serve 305,000 farm families with more than 3,000 full-time field staff. In three more years, we will at least quadruple in size, while adding several new countries.
To help maintain this growth, we are looking for an IT Support Officer to assist IT Department to maintain all IT equipment and support Tubura staff IT needs.
Role and Responsibilities:
IT professionals face a number of other responsibilities at Tubura, You are highly recommended to follow the Tubura IT Documents (IT Manual, IT Lesson Plan, IT Memo and IT Memo Roster).         
Support for IT equipment –
  • Provide hardware technical support – laptops
  • Provide software technical support – Windows, and applications
  • Basic support of network devices and configuration – AP’s, Wifi routers
  • Keep track of problems and repairs – log all tasks performed and provide this for check-ins
  • OS maintenance on user computers – periodical checkup on all OAF laptops
  • Detail IT Support processes – create IT documentation for Tubura IT and Tubura users
  • Basic IT projects – assist with special projects as needed
  • Update inventory list of OAF IT equipment – laptops, and routers
  • Liaison between the I.T Team leader and the OAF users
  • Use curriculum and lessons plans to teach others staffs to assist IT Manager to offer all necessary training
Requirements:
  • Education: IT/ICT Diploma, Bachelor`s in computer science
  • Working experience: 3+ years working in ICT field
To apply
You will be prompted to a form that must be completed.  At the end of the form you will have the opportunity to write a motivational letter and upload your CV.
We are offering a world class professional and international environment that focuses on your career development and are looking forward to receiving your application.
Please Note: One Acre Fund will never ask you for money in return for advancement in the recruitment process or for being offered a position.  If you are being approached by someone demanding money, please do not hesitate to report this to the Tubura Fraud Hotline: 0785443136 (Do not use this number for any purpose other than reporting fraud attempts. If you misuse his number and use it for general information about the position and not to report Fraud, we will not consider you for this position).
One Acre Fund is an equal opportunity employer; all candidates with legal working age will receive consideration for employment without regard to race, color, region, sex, disability status or any other characteristic protected by the law.

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