Friday, July 7, 2017

African Renewable Energy Distributor,Field Operator Manager Jobs in Rwanda



SKILLS/RESPONSIBILITIES:
  • An operations manager with in-depth knowledge of recruitment, monitoring, key location to implement solar kiosk, a good understanding of the Rwanda market. Great understand of customer service, products/service & delivery channels, processes and the operating business environment with strong management skills.
  • Someone that is result driven with an exceptional work ethic and commitment to deliver great results within a highly competitive and rapidly changing environment, can think outside the box.
  • Someone that can deliver an excellent operational performance, process improvement to align with customer service expectations whilst ensuring cost optimization and maintaining compliance to operating standards and service level agreements.
  • The person will need strong ethical background with a professional commitment and responsibility as well as an excellent attitude to deal with diverse teams with ability to build highly motivated & focused teams. Also possess a highly communicative outlook and enhanced leadership skills with adaptability to changing situations aim to achieve execution excellence.
  • Driving the achievement and developing strategy on recruiting, training and monitoring micro franchisees across Rwanda by talking to different cooperative, monitor micro franchisee to follow and update all KPI’s. Achieve the goal of 600 to 800 micro franchisees in the 2year period.
  • Overall management and monitoring of the entire kiosk put in place recruiting, training, regulation, monitoring and repossession process frame work from the ground up.
  • Driving the tactical execution recruitment, training, and monitoring and KPI’s put in place.
  • Effective/efficient management of the micro franchisee and the team involve.
  •  Put together the frame work on document for recruitment process, training process, and monitoring process KPI’s to monitor for the micro franchisees.
·         Ensure transactions are processed in the built ecosystem
·         Coordinate and attend market day activations to boost sales in account under supervision
·         Come up with strategies to have Government officers approving and understand ARED value in the region under supervision
·         Ensure key stakeholder engagement in the region to enhance ARED credibility in the region.
 
Experience
We are looking for someone with at least 2 years’ experience on the field, good knowledge of the different cooperatives and a good knowledge of the countries, some training experience. Finally, we need someone that can think outside the box, great organizational skills and with good reporting skills.
Work conditions
Location: candidate have to be located in the area of operation
Educational background: Minimum of a bachelor degree in related field.
-          A university degree in Business Administration – Commerce, Marketing, Management, Finance, Accounting, HR, IT or related field.
-          Strong IT skills.
-          Knowledge of ARED services offered.
-          Customer care ethics.
-          Excellent interpersonal skills.
Core job competencies for ARED field operators: 
1.       The candidate should be leaving in the region for at least the past 2 years
2.       Experience in local government and security service might be a plus.
3.       Experience in territory management, mobility (owning a car or bike and/or having a driving license)
4.       Able to work with minimum supervision (Self driven worker)
5.       Market Intelligence and Customer centricity
6.       Negotiation skills and presentation skills
7.       The candidate should be a business strategist and Financial/ IT literate

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